Who we are
Our website address is: https://saidigitalseva.in
“Sai Digital Seva ensures end-to-end privacy and complete protection of all customer data. Your documents, personal information, and service records are handled securely with strict confidentiality.”
Information We Collect
We may collect the following information only for service purposes:
Name, Address, Mobile Number, Email
Aadhaar, PAN, Voter ID (only when required for government services)
Government application details (PM-KISAN, PAN, Ayushman, Job forms, etc.)
Banking-related details (only when providing AEPS/Banking services)
Documents you submit for services
Service history (which service you applied through Sai Digital Seva)
How We Use Your Information
Your data is used only for:
Processing government, banking, and online service applications
Generating receipts and service confirmations
Contacting you about updates, corrections, or approvals
Maintaining service history at our center
Legal compliance with government rules
We never use your data for marketing or sharing with third parties.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Data Privacy & Confidentiality
All your data is handled with strict confidentiality
Documents and information are used only for the service requested by you
No personal information is shared with anyone without your permission
No data is sold or misused for any purpose.
Data Storage & Security
Your data is stored securely with protected systems
Access to customer information is strictly limited
We follow end-to-end privacy, secure handling, and encrypted storage practices
Soft copies and hard copies are safely maintained and disposed responsibly.
Customer Rights
You have the right to:
Request a copy of your submitted documents
Ask us to delete your data after service completion (where applicable)
Correct or update any personal information
Know how your data is being used
Third-Party Services
Some services are processed through:
Government portals (e.g., PM-KISAN, PAN NSDL, UIDAI, MoSarkar, etc.)
Banking systems (AEPS, mini statement, balance inquiry)
We follow the privacy rules of each respective portal.
📘 Terms & Conditions — Sai Digital Seva
1.Acceptance of Terms
By availing any service from Sai Digital Seva, you agree to all terms, conditions, and policies mentioned here.
2. Service Usage
All services are processed based on the information and documents provided by the customer.
Customers must ensure accuracy and authenticity of all submitted documents.
Sai Digital Seva is not responsible for delays or rejections caused by incorrect information.
3. Government & Third-Party Portals
Many services depend on government portals (UIDAI, PM-KISAN, MoSarkar, CSC, Banking systems, etc.).
Portal downtime, server issues, or government-level delays are beyond our control.
4. Charges & Fees
Service charges once paid are non-refundable (except in rare eligible cases mentioned in the refund policy).
Charges vary based on service type and government portal fees.
5. Customer Conduct
Customers must cooperate and provide required documents on time.
Misbehavior or misuse of services may lead to denial of service.
6. Data Privacy
Customer data is handled with strict confidentiality as per our privacy policy.
We do not share or sell personal information to anyone.
7. Liability
Sai Digital Seva is not responsible for any losses caused due to mistakes in customer-provided data, government server issues, or third-party delays.
📘 3. Refund & Cancellation Policy — Sai Digital Seva
1. No Refund After Service Submission
Once a service is processed, submitted, or initiated on a government portal, refund is not possible, as portals do not allow cancellation.
2. Refund Eligibility (Rare Cases)
Refund is only possible if:
Payment was deducted twice for the same service
The service was not started due to technical reasons
There is a proven mistake from Sai Digital Seva’s side
3. Non-Refundable Items
Government portal fees, Service charges, Convenience charges, Printing, photocopy, lamination,
or document preparation charges
4. Cancellation Conditions
A service can be cancelled only if:
It has not been submitted to the government portal
No document upload or verification has started
No backend processing has begun
5. Processing Time
Approved refund requests may take 3–7 working days.
📘 4. Disclaimer — Sai Digital Seva
1. No Guarantee of Government Approval
Sai Digital Seva submits applications on behalf of customers, but:
Approval of services depends solely on the respective government department, not on Sai Digital Seva.
2. Accuracy of Customer Data
We fill forms based on information provided by the customer.
Sai Digital Seva is not responsible for:
Rejection due to wrong details
Missing documents
Incorrect data given by the customer
3. Third-Party Dependencies
We rely on:
Government portals
Banking systems
Online verification servers
Any downtime, delay, or rejection from these platforms is not under our control.
4. No Legal Responsibility
Sai Digital Seva is a service facilitation center, not a government office.
We are not legally liable for decisions taken by government departments.
5. Website & Digital Content
Information on our website or digital platforms is provided for general guidance only.
Changes in government rules or portal updates may occur without notice.
Sai Digital Seva ensures 100% privacy and confidentiality of all customer data. Documents and personal information are used only for service purposes and never shared without consent.”